Shipping policy

This Shipping Policy describes how Little Authors LLC (“Little Authors,” “we,” “us,” or “our”) processes and ships orders placed through our website.

Processing Times

Each Little Authors book is custom-made and personalized specifically for your family.

Because every order is uniquely created, processing times may vary depending on order volume, personalization requirements, and production schedules. Estimated production and shipping timelines will be provided at checkout whenever possible.

Please note that processing time is separate from shipping time.

Shipping Estimates

Once your order has been completed and shipped, you will receive a confirmation email with tracking information, if available.

Shipping delivery estimates are provided by the carrier and are not guaranteed. Delivery times may vary based on location, carrier delays, weather, holidays, customs processing, or other circumstances outside of our control.

Shipping Delays

Little Authors LLC is not responsible for shipping delays caused by:

  • postal carriers

  • weather conditions

  • customs processing

  • supply chain disruptions

  • incorrect shipping addresses provided at checkout

  • lost or delayed packages once transferred to the carrier

We appreciate your patience and understanding, especially during peak holiday periods.

Incorrect Shipping Information

Customers are responsible for ensuring that shipping and contact information is accurate at the time of purchase.

Little Authors LLC is not responsible for orders shipped to incorrectly entered addresses. If you notice an error in your shipping information, please contact us as soon as possible at hellolittleauthors@gmail.com. While we will do our best to help, we cannot guarantee changes can be made once production or shipping has begun.

Damaged or Defective Orders

We want every Little Authors book to arrive beautifully and safely.

If your order arrives damaged, defective, or incorrect due to a production issue, please contact us within 7 days of delivery at hellolittleauthors@gmail.com and include:

  • your order number

  • photos of the issue

  • a brief description of the problem

If the issue is determined to be caused by a production or fulfillment error, we will work with you to provide an appropriate resolution or replacement.

International Shipping

If international shipping is offered, customers are responsible for any customs fees, import duties, taxes, or additional charges required by their country.

Little Authors LLC is not responsible for delays caused by customs processing.

Questions

If you have any questions about your order or shipping, please contact us at:

Little Authors LLC
hellolittleauthors@gmail.com